Privacy Policy

Overview

HLM Hialeah Masonry ("we," "us," or "our") operates the website hialeahmasonry.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and your rights with respect to it. By using our website, you agree to the practices described in this policy.

Information We Collect

Information you provide directly

When you fill out a contact form, request an estimate, or send us an email, we collect the information you submit. This may include your name, phone number, email address, physical address, and a description of the work you are interested in.

Information collected automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information. This includes your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This information does not identify you personally and is used only in aggregate form.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience. Cookies help us understand how visitors use our site. You can disable cookies in your browser settings at any time, though some features of the site may not function as intended if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule on-site estimates and project consultations
• Communicate with you about your project or account
• Improve the content and functionality of our website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

Our website uses the following third-party tools that may collect data as described in their own privacy policies:

• Vercel Analytics - Website performance and usage analytics. No personally identifiable information is collected.
• Tally - Contact form provider. Information you submit through our contact form is processed by Tally and transmitted to us. Tally's privacy policy is available at tally.so.
• Google Maps - Embedded maps on our site. Google may collect data through embedded map iframes in accordance with Google's Privacy Policy.

Data Retention

We retain contact and inquiry information for as long as necessary to respond to your request and for reasonable follow-up, typically no longer than 24 months. Analytics data is retained in aggregate form with no individual identifiers. You may request deletion of your information at any time by contacting us at the email address below.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of any marketing communications

To exercise any of these rights, contact us at support@hialeahmasonry.com. We will respond within a reasonable time.

Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: